Terms of Service

1. Acceptance of Terms

Welcome to Infoneo.com, operated by Infoneo, LLP (“Infoneo,” “we,” “our,” or “us”). By accessing or using our website, applications, or services (collectively, the “Services”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you may not access or use our Services.

These Terms constitute a legally binding agreement between you and Infoneo, LLP, a Texas limited liability partnership, with its principal office at 9901 IH 10 West, Suite 800, San Antonio, Texas 78230.

2. Description of Services

Infoneo provides technology development, consulting, and integration services, including but not limited to:

• Custom website and application development;
• API integrations and marketplace applications;
• Software consulting and optimization for major e-commerce platforms such as BigCommerce, Shopify, WooCommerce, Cart.com, and WordPress;
• Hosting, maintenance, and technical support for Infoneo-developed projects; and
• Development of proprietary Infoneo-branded software and tools.

Infoneo reserves the right to modify, suspend, or discontinue any aspect of the Services at any time without prior notice.

3. Eligibility

To use our Services, you must:

• Be at least 18 years of age;
• Have the authority to enter into legally binding agreements; and
• Use the Services only in compliance with applicable laws and these Terms.

If you are entering this agreement on behalf of a company or organization, you represent and warrant that you have the authority to bind that entity to these Terms.

4. Client Accounts

Clients may be required to create an account to access certain Services or client portals.

You agree to:

• Provide accurate and current information;
• Maintain the confidentiality of your login credentials; and
• Notify Infoneo immediately of any unauthorized access or suspected breach.

You are responsible for all activities conducted through your account.

5. Intellectual Property Rights

All content, software, code, graphics, designs, trademarks, and other materials available through Infoneo’s website or Services are owned by or licensed to Infoneo, LLP and protected under U.S. and international copyright and trademark laws.

Except as expressly permitted in writing, you may not:

• Reproduce, distribute, modify, or create derivative works from Infoneo materials;
• Use Infoneo trademarks or branding without prior authorization; or
• Reverse-engineer, decompile, or disassemble Infoneo software or applications.

Client Deliverables

• Infoneo retains ownership of all underlying code, frameworks, and proprietary tools developed prior to or independent of a client project (“Preexisting IP”).
• Upon full payment, Infoneo grants the client a non-exclusive, perpetual license to use, modify, and deploy the custom deliverables for their internal or commercial use.
• Unless otherwise agreed in writing, Infoneo retains the right to reuse non-confidential code elements, libraries, or methodologies in future projects.

6. User-Generated and Client-Provided Content

You retain ownership of content, materials, or data you provide to Infoneo (“Client Content”). By submitting Client Content, you grant Infoneo a limited, non-exclusive license to use, reproduce, and modify such content solely for the purpose of delivering contracted Services.

You represent and warrant that your Client Content does not:

• Infringe upon any third-party rights;
• Contain malicious code or unlawful material; or
• Violate any applicable law or platform policy (e.g., BigCommerce or Shopify Terms).

7. Payment Terms

• All fees are quoted in U.S. dollars (USD).
• Payment is due as specified in project proposals, invoices, or platform terms.
• Late payments may accrue interest at 1.5% per month or the maximum rate allowed by law, whichever is lower.
• Infoneo reserves the right to suspend or terminate Services for non-payment.

All sales and services are final unless otherwise specified in a signed agreement.

8. Confidentiality

Both Infoneo and the client agree to protect each other’s Confidential Information, defined as any non-public information disclosed in connection with a project.

Neither party will disclose Confidential Information to third parties except:

• As required by law, or
• To authorized employees, contractors, or affiliates bound by equivalent confidentiality obligations.

Confidentiality obligations survive termination of these Terms.

9. Third-Party Services and Integrations

Infoneo Services may integrate with or depend on third-party platforms (e.g., BigCommerce, Shopify, Google Cloud, or AWS).

Infoneo is not responsible for the availability, accuracy, or operation of such third-party services.

Your use of third-party platforms is governed by their respective terms and policies.

10. Acceptable Use Policy

You agree not to:

• Interfere with or disrupt the functionality of Infoneo.com or its systems;
• Upload or transmit viruses, worms, or malicious software;
• Attempt unauthorized access to Infoneo servers or networks;
• Use Infoneo Services to violate any applicable law or infringe intellectual property rights;
• Engage in scraping, data mining, or automated collection without consent.

Violations may result in suspension or permanent termination of Services.

11. Warranties and Disclaimers

Infoneo provides its Services “as is” and “as available” without warranties of any kind, express or implied.

To the fullest extent permitted by law, Infoneo disclaims all warranties, including:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement;
• Any guarantee that Services will be error-free, secure, or uninterrupted.

Infoneo makes no representation regarding the compatibility or long-term functionality of third-party platform integrations.

12. Limitation of Liability

• Infoneo, LLP, its partners, affiliates, and employees shall not be liable for any indirect, incidental, consequential, or punitive damages arising from or related to the use of the Services.
• Infoneo’s total liability, whether in contract, tort, or otherwise, shall not exceed the total amount paid by the client for the Services giving rise to the claim during the six (6) months preceding the event.

Some jurisdictions do not allow the exclusion or limitation of certain damages; in such cases, these limitations apply only to the extent permitted by law.

13. Indemnification

You agree to indemnify, defend, and hold harmless Infoneo, LLP and its affiliates from any claims, losses, or damages (including attorneys’ fees) arising out of:

• Your misuse of the Services;
• Your violation of these Terms;
• Any breach of representations or warranties you provide; or
• Infringement of any third-party rights by your data or content.

14. Termination

Infoneo may suspend or terminate access to the Services at its discretion, including for non-payment, violation of these Terms, or legal compliance requirements.

Upon termination:

• Client licenses remain valid for deliverables fully paid for;
• Confidentiality and intellectual property obligations survive; and
• All outstanding fees become immediately due.

15. Governing Law and Jurisdiction

These Terms are governed by the laws of the United States and the State of Texas, without regard to conflict-of-law principles.

All disputes shall be resolved exclusively in the state or federal courts located in Bexar County, Texas.

You consent to the jurisdiction and venue of these courts.

16. Modifications

Infoneo may update or modify these Terms at any time. The “Effective Date” above reflects the most recent revision.

Continued use of Infoneo.com or our Services after such changes constitutes acceptance of the updated Terms.

17. Contact Information

For questions regarding these Terms, please contact:

18. Entire Agreement

These Terms, together with the Privacy Policy and any signed project agreements, constitute the entire agreement between you and Infoneo regarding your use of our Services and supersede all prior communications or understandings.

19. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

20. Waiver

Failure by Infoneo to enforce any right or provision under these Terms shall not constitute a waiver of that right or provision.